Track Your Order
Enter your order number and the email address you used at checkout to see your order status and tracking updates.
Where’s my order number? It’s in your order confirmation email. Use the same email address you checked out with.
Bought on Amazon, Wayfair or at another retailer? Track it in that retailer’s account. This page covers orders placed on alva-cookware.us.
Need help with an order?
Package damaged or missing?File a shipping claim for an order that arrived damaged or never showed up.File a shipping claim →Return or exchangeStart a return or exchange through our returns portal.Go to returns portal →Register your cookwareKeep your proof of purchase on file so any future warranty claim is faster.Register for warranty →Still have questions?Our team is happy to help with anything about your order.Contact us →
Thoughtful cookware, designed in Belgium since 1949.