Frequently Asked Questions

About Alva

How long has Alva been making cookware, and what’s our expertise?
Where is Alva cookware made, and how do we ensure ethical quality?
Does Alva do business in Europe?
Where is Alva cookware made?

Returns & Exchanges

Can I exchange my cookware for a different size?
How do returns work?
Who is responsible for return shipping?
Do you offer free shipping on replacement orders?

Product Safety & Materials

How does Alva ensure the quality of its cookware?
Is Alva cookware non-toxic and PFAS-free?
Is Alva cookware safe for all stovetops, including induction?
What makes Alva cookware sustainable?

Care & Maintenance

How do I care for and clean my Alva Cookware?
Do I need to use butter, oil, or cooking spray on my Alva Cookware?
Do I need to season my Alva Cookware?
Does Alva products have a warranty?
How long does shipping take, and do you ship internationally?
Can I return or exchange my cookware if I'm not satisfied?

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