Alva’s carbon steel wok pans are hand was only and not dishwasher safe. To properly clean, first try to wipe out the pan with a paper towel. If seasoned properly, that may be enough to do the trick. If that doesn’t work, you can add salt or oil (grapeseed, canola, vegetable) and then wipe down with a paper towel. The salt and oil will help to remove stubborn residue. The next step is to boil some water in the wok pan to help separate any residue from the pan. After boiling, for exceptionally stubborn foods, you can also use steel wool to remove mess.
Alva’s Forest carbon steel products are not considered “non-stick” in the way that the ceramic coated products are. When using a carbon steel wok pan, it is recommended that you use a neutral oil (vegetable oil, canola oil, grapeseed oil, sunflower oil, and corn oil) to coat the wok to create a nonstick surface.
No, the Alva Forest Wok is not oven-safe. Do not put this item in the oven.
Yes, the carbon steel pan can be seasoned with oils or fats, but it is important to know that Alva’s Forest line comes pre-seasoned (with a mineral oil) and ready for immediate use. This saves valuable preparation time!
Yes, all Alva’s Forest line of products are free of toxic PFOA and PFAS chemicals. Alva products go through rigorous testing to ensure they are safe for consumer use.
The carbon steel wok pan is suitable for ceramic, electric, gas, and induction heat sources.
Yes, all Alva Forest cookware has a 10 year warranty from the date of purchase. The warranty is intended to cover issues due to defective materials. This warranty does not apply to overheating, discoloration of the surface, and flaking of the coating. It does not apply to scratches caused by sharp metal objects, normal wear and tear, negligence, and improper or commercial use. Damage caused by heavy impact or dropping of the product, disassembly. Or use for something other than its intended purpose will not be considered.
We manufacture all of our cookware in our own factories throughout Europe and Asia, which adhere to Alva's standards and values.
